If the status report here, does not explain any difficulty that you may be experiencing, then please raise a support ticket with the Help Desk

Current System Status

Microsoft Email Problems

15:56 09/06/2017

We are currently seeing a large amount of emails being deferred when sending to Hotmail/Outlook and other Microsoft addresses. This includes and domains that have emails hosted with Outlook services.

This is still ongoing, we are continuously monitoring this and will keep this page up to date with the latest information.

E-Mail Delivery to BT and Yahoo

15:57 09/06/2017

We are seeing some failures as well as delays with Mail Delivery to BT and Yahoo addresses from messages sent from our network.

We are still seeing some rejections and delayed messages to these mail providers and are continuing to work to resolve these problems. We apologise for the ongoing nature of this issue and for the inconvenience caused.

AOL - Sending Issues

15:58 09/06/2017

We are seeing that a number of rejections to AOL, this looks to be caused by a limit on their servers restricting the amount of emails that can be received from our shared mail servers. We are currently investigating, our apologies for any inconvenience caused here in the meantime.

Webmail Connectivity Issues

12:34 14/11/2017

Update - One of our webmail servers is currently being rebuilt. Whilst this is offline the load balancer will ensure that services are online though slightly degraded.

We appreciate your patience, and apologise for the delay in updates on this matter and we'll do our best to keep you updated with any new information.
Nov 17, 10:06 GMT

Identified - Our System Administrators have identified the issue with the Webmail service and are working on resolving this issue.

We thank you for your patience, and apologise for the inconvenience caused.
Nov 15, 11:24 GMT

Investigating - We are currently seeing connectivity issues with the Webmail service. Our System Administrators have been notified about this issue and they are working on resolving it ASAP.

We apologise for the inconvenience caused by this.
Nov 14, 12:34 GMT

Planned System Maintenance

There is currently no planned maintenance.